We are confident in our ability to provide a high quality service. All of the firm’s lawyers are obliged to attempt to resolve any problems that you may raise about the service that we provide and therefore initially you should explain any concerns that you have to the lawyer advising you immediately.
If the problem cannot be resolved in this way, or if you prefer to discuss the problem with someone else, you should contact our Chief Executive, Andrew Chalkley, who will agree with you the best means to resolve the problem. This includes any issues or concerns that you may have in respect of our fees and other charges.
CEO and Member of Boyes Turner LLP
+44(0) 118 959 7711